Radiant Home Care is an NDIS Provider in Melbourne committed to delivering services in compliance with these standards and in continuously improving its service delivery. We operate in accordance with comprehensive policies and procedures, which are reviewed regularly and incorporate participant and other stakeholder feedback.
Radiant Home Care respects and fully commits to upholding the rights of all people, including those with disabilities. We are also committed to ensuring that you are aware of your rights and responsibilities and are supported to exercise them.
In supporting you to exercise your rights, we must comply with the United Nations Universal Declaration of Human Rights, United Nations Convention on the Rights of Persons with Disabilities, National Disability Insurance Scheme Act 2013 and NDIS Practice Standards (2018) – Rights and Responsibilities.
All aspects of Radiant Home Care service delivery promote participants’ active engagement and inclusion in the community. We support participants to develop and maintain their independence, problem solving, social and self-care skills, as appropriate to their age, developmental stage, cultural background, or other needs and goals.
Radiant Home Care is committed to working with you to dismantle barriers, change attitudes and promote positive attitudes to create opportunities for your full inclusion and participation in the community. We work closely with a range of organisations to support you and encourage you to speak to a staff member if you have any specific needs or goals that could be met by another organisation.
Our services are individualised and the people we serve are at the centre of the decision-making process. Radiant Home Care ensures that you and your family receive efficient, timely and reliable supports to meet your needs and achieve your personal goals.