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About Us

Radiant Home Care was established in 2017 in response to local community demand for quality disability support services. The Director and Management Team are highly experienced in the care sector. Collectively, the Radiant Home Care team find providing care to the community a very rewarding experience, with the staff being treated as family – clients who have so much gratefulness towards the Carers who really enjoy what they are doing, and this personalisation cements their part within the community.

Mission

Radiant Home Care’s Vision is for every person to have access and choice to achieve his or her full potential and an improved quality of life.

Vision

Radiant Home Care’s Mission is to empower the aged and disabled, by eliminating barriers and creating opportunities to succeed, enhancing the dignity and quality of life of individuals within our community. All of Radiant Home Care’s operations and activities are built upon the values of:

Dignity  •  Respect  •  Inclusiveness  • Responsibility  •  Accountability

Values

Our core principle is treating people with dignity and respect, inclusive of all beliefs and cultural backgrounds. We aim to meet the highest ethical standard with the greatest responsibility and accountability, as well as the needs and wants of people.

Service Quality

To deliver its services as an NDIS Registered Provider, Radiant Home Care must comply with the NDIS Quality and Safeguards Framework. This means we must:
  • comply with the NDIS Act 2013 (Cth);
  • comply with the NDIS Terms of Business for Registered Providers and any
  • obtain and maintain accreditation against the NDIS Practice Standards.
  • comply with the NDIS Terms of Business for Registered Providers and any
The NDIS Practice Standards are quality standards that govern how Registered NDIS providers must deliver services. The Standards that relate to Radiant Home Care are:
Schedule 1 – Core Module
  • Rights of clients and responsibilities of providers
  • Provider governance and operational management (8 criteria)
  • Provision of supports
  • Support provision environment